Covid-19 Info


Dear Guests,

We regret to inform you that The Wilder Townhouse is closed until 16th of April 2020. 
We have taken this difficult decision for the safety of our team and out of regard for our valued guests.


We are closely monitoring the World Health Organization’s statements regarding the novel coronavirus (COVID-19)
cases and following guidelines from these agencies and the local health departments.

 

Our Cancellation Policy:

In response to COVID-19, The Wilder Townhouse is committed to ensuring our customers experience
flexibility during these challenging times.

 

 

For guests with existing reservations for any future arrival date, including reservations with pre-paid rates, we will allow full changes or cancellation without a charge up to 24 hours prior to arrival,* as long as the change or cancellation is made by April 30, 2020. Please note that any changes to existing reservations will be subject to availability and any rate differences.

 

For guests making new reservations for any future arrival date, including reservations with pre-paid rates, between today and April 30, 2020, we will allow the reservation to be changed or cancelled at no charge up to 24 hours before your scheduled arrival date.* Please note that changes to the reservation will be subject to availability and any rate differences.

 

 

Guests who booked via online travel agents or other third-party travel professionals are advised to contact their booking provider for information on their policies.

 

*Important Information:

Some exclusions may apply. May exclude periods with special event restrictions or peak demand weeks. 

 

 

We would like to thank all our colleagues at The Wilder Townhouse for their support at this challenging time. We look forward to welcoming our guests back to The Wilder in the not too distant future.

 

 

The Team at The Wilder Townhouse 

 

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